Delivery of your new product is done with great care at Lacoste.
For your convenience, we'll deliver via AusPost eParcel anywhere within Australia. More importantly, the delivery cost of your product/s is free if your purchase totals more than $150 AUD. For purchases less than $150 AUD a delivery fee of $10 AUD will be charged. Please note we cannot ship goods to an address outside Australia.
Lacoste will make best efforts to deliver products within 5 to 10 working days to the address specified by you during the purchase process. For WA, Far North QLD, NT, and remote country areas please allow an extra 2 to 3 business days for delivery.
Upon completion of your purchase, our team will organise for your product to be dispatched as a priority. We will notify you when your product is dispatched and will provide you with all the details you need to track your order.
Don't worry if you're not home when the product/s are delivered. Australia Post will leave a card at your home advising you that an attempt has been made to deliver your product. Your new product will then be available to be collected at your local post office. You will find information about the post office location on the card left by the courier.
Lacoste is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfill your order, we will notify you within 2 business days to arrange a backorder or a full refund.
CHANGES TO YOUR ORDER
Once your order is placed, it is too late. If you would like to change your order after it has been received, we offer free returns, within the terms of our Returns Policy.