Contact us

We are committed to answering questions and addressing comments in a timely fashion. For the quickest reply, please complete the form below.

Please note, dispatch times are currently extended due to unprecedented demand. Our Customer Care team are doing the best they can to assist you - We ask that you please wait at least 10 days after you've received your dispatch notification from Australia Post before you enquire about your order. Thank you for your patience.

Example: +61400111222
Example: BNSOLAC00000001


Any issues regarding order/shipment, returns, repairs, products or our website please use the contact form above or email us directly Our online support is available between 7am-7pm AEST Monday to Friday and 9am to 2pm AEST Saturday (excluding public holidays). You can also check out our Frequently Asked Questions (FAQs).